MA: 1-800-698-8867   CT: 1-800-843-8520   NY: 1-800-391-8435 STUDENT PORTAL

“ I love the flexibility, the quality of the curriculum, the ability to reach a diverse group of students, and feeling like you make a difference in the life of a child.” Terri D., Summit Tutor

Careers at Summmit

OUR COMPANY:
With 32 years of experience and a commitment to focusing on the individual student, Summit is a leader among standardized test preparation and tutoring providers nationwide. Independently owned, our headquarters is in Newton, MA, with regional offices in New Canaan, CT, and White Plains, NY. Our clients are families seeking premium, customized educational services.

We raise test scores and improve grades, and we do it by recruiting and hiring the brightest tutors and maintaining a lively, hard-working, and collaborative education-focused culture. Summit provides one-on-one in-home test preparation and tutoring, runs classes throughout the region, and publishes its own branded course materials used by private tutoring companies and schools across the country.

Become part of our growth!

EQUAL EMPLOYMENT OPPORTUNITY
Summit Educational Group is committed to creating a diverse and inclusive workplace that is reflective of the communities in which we work and the clients that we serve. We seek to bring together people of varying backgrounds, skills, and experience, recognizing that this leads to a diversity of thought that fuels creativity and enables people to do their best work. Diverse candidates are strongly encouraged to apply.

Staff Positions

Primary Responsibilities: The Marketing Manager is primarily responsible for managing day-to-day marketing initiatives, outlined below, in support of the overall strategic marketing plan. The goal is to drive brand awareness and increase prospect generation. The Marketing Manager will apply creative thinking to develop and execute programs to support specific marketing objectives across different channels and segments. He/She/They will be organized and confident, collaborating with a variety of cross-functional team members.

Specific responsibilities include the following:

Digital:

·         Develop annual email campaign strategies for both B2B and B2C, working with Marketing Director and Division Directors to create strategy

·         Design, write, and execute email campaigns in Mailchimp

·         Formulate written and visual content for social media, including Facebook, Twitter, and LinkedIn

·         Serve as community manager for social media and Newsletter, responding to comments and queries

·         Develop annual webinar schedule, promote webinars, introduce live webinars and manage Q&A

Events:

·         Manage all conferences and tradeshows, including registration, booth, and promotional material

·         Lead conference planning sessions, working with Sales Director to ensure conference strategies and objectives are met

·         Responsible for execution of annual Partner Luncheon events, including budget, logistics, speakers, vendors, promotion, invitations, and event follow-up

Direct Mail:

·         Update copy and images in current direct mail pieces

Data Analysis and List Management:

·         Track and analyze data to determine whether email, social media, event and other efforts have achieved their objectives, and optimize accordingly

·         Manage and update all marketing lists, performing data quality checks

·         Process leads generated from all website forms

Promotion:

·         Manage client and Partner gift mailings (e.g. annual Holiday, Advocates)

·         Lead PR efforts, including update of media lists and editorial calendars, emails to key writers/editors

·         Maintain inventory of mailing components

 

Skills & Qualities

·         Attention to detail, accuracy, and strong organizational skills

·         Excellent written, editorial, and verbal communication skills

·         Ability to thrive with tight deadlines and changing needs

·         Ability to work independently, as well as in cross-functional groups

·         Capacity to manage multiple projects simultaneously, in a fast-paced environment

 

Education & Experience

·         Bachelor’s degree in marketing or related field

·         3-5 years of marketing experience

·         Understanding of wide variety of marketing channels

·         Proficiency with social media and online marketing

·         Experience reporting and analyzing data, is metric driven and have the ability to draw insight from marketing data

·         Demonstrated experience with Adobe Creative Suite, MailChimp, WordPress

·         Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Outlook

 
To Apply:

Email your resume and a cover letter to careers@mytutor.com explaining why this role would be a good fit for you.

Summit Educational Group is seeking a bright, energetic, engaging Program Director who has outstanding communication skills. The ideal candidate will have experience establishing and building lasting client relationships.

In a smart, fun, and growing company environment, the selected individual will manage the tutoring programs and service needs of a group of Summit’s discerning clients, from initial contact through post-program follow up. Our clients come to us with high expectations for their experience, and we seek to exceed those expectations through timely follow-up, friendly and professional demeanor, and expert knowledge of Summit and the test prep industry as a whole.

Activities will include: extensive phone and email communication; relationship building with prospects, clients, and tutors; customized program recommendations; consultative sales activities; meticulous creation and maintenance of client records in Summit’s database; and ongoing information sharing and regular team meetings with fellow Program Directors.

For this client- and tutor-facing position, we seek candidates who want to support the efforts of a boutique tutoring firm, add to the company’s growth, and be recognized for their contributions.

LOCATION:
This position will be remote initially, but will move to Summit’s Newton, MA office on a full-time schedule when it is safe to do so. The schedule for this client- and tutor-facing position is Monday – Friday, 9:00 AM – 5:30 PM.

BENEFITS:
Summit offers a great compensation package including competitive salary and performance bonus, 401(k) retirement savings plan with company match, paid time off, dental plan, and a medical plan with fitness club discount. Our Newton, MA office offers ample free parking and a spacious, casual, and friendly environment.

TO APPLY:
Please review the below job description. Email your cover letter and resume to lrothman@mytutor.com. Please include your salary requirements and highlight any prior test prep, tutoring, customer service and/or education industry experience.

Reporting To – Director of 1-1 Tutoring Operations, MA Office

Responsibilities
• Answer incoming calls and emails from clients and prospects.
• Engage in consultative sales, customizing Summit services to the needs of each family.
• Develop rapport and working relationships with families and tutors through frequent phone and email check-ins.
• Serve as case manager for each family that commits to working with Summit, providing thoughtful and proactive pre- through post-program service.
• Maintain meticulous written and electronic records of all interactions and program details.
• Carefully match students with the “right” tutors.
• Market Summit services to prospective clients and cross-sell additional services to existing clients.
• Monitor tutor and client interactions, lessons, homework assignments, practice tests, progress and other program details, and proactively get involved as warranted.
• Answer incoming calls and emails from tutors, and provide tutors with advice, feedback, coaching and support.
• Gain intimate knowledge of standardized tests and Summit’s tutoring programs.
• Assist in development of divisional strategic plan.
• Cultivate relationships as applicable with Summit’s referral base.
• Participate in weekly team meetings.
• Assist colleagues throughout the company as necessary.

Requirements
• Bachelor’s degree
• Exceptional oral and written communication skills
• Ability to work as a member of a team and manage multiple responsibilities concurrently in a fast-paced environment
• Sense of urgency and drive for results
• Proficiency with Microsoft Office, including Outlook, and experience with databases
• Experience in the test prep and academic tutoring fields

Personal
• Engaging, personable, team player who is willing to help out wherever, however, and whenever necessary
• Share in Summit’s values and identity: deeply caring; ethical; accountable; accessible; expert; integrity
• Commitment to providing the highest level of customer service and care
• Strong attention to detail: analytical and fastidious
• Ability to use desktop and/or laptop computers and talk on the phone

Summit Educational Group is seeking a bright, energetic, engaging Client Advisor who has outstanding communication skills. The ideal candidate will have experience and a high degree of comfort working in sales.

In a smart, fun, and growing company environment, the selected individual will work to convert prospects from our One-on-One Tutoring division into sales.  Our clients come to us with high expectations and demand exceptional customer service, and the Client Advisor will seek to exceed those expectations through timely follow-up, friendly and professional demeanor, and expert knowledge of Summit and the test prep industry as a whole.  Activities will include: extensive phone and email communication with parents and relationship building with prospects; consultative sales activities; meticulous creation and maintenance of client records in Summit’s database; and ongoing information sharing and regular team meetings with team members.

For this client-facing position, we seek candidates who want to support the efforts of a boutique tutoring firm, add to the company’s growth, and be recognized for their contributions.

Reporting To – Managing Director, Connecticut/New York Region

Responsibilities

  • Respond immediately to prospects who have identified themselves via website, business reply card, or other means of inquiry
  • Maintain meticulous electronic records of all interactions and program details.
  • Gain intimate knowledge of standardized tests and Summit’s tutoring programs.
  • Maintain excellent communication with Program Directors and the 1-1 teams across all 3 Summit regions.
  • Participate in weekly team meetings.
  • Assist colleagues throughout the company as necessary.
  • Manage a personalized follow up plan with new webinar attendees

Professional Requirements

  • 2+ years of responsive sales experience.
  • BA/BS required
  • Driven to achieve and exceed clients’ expectations
  • Exceptional oral and written communication skills
  • Ability to work as a member of a team and manage multiple responsibilities concurrently in a fast-paced environment
  • A team player who has strong team dynamics skills and is inherently comfortable working with minimal supervision, but understands when assistance, collaboration, and compromise are necessary.
  • Proficiency with Microsoft Office, including Outlook, and experience with databases

Personal Requirements

  • Engaging, personable, team player who is willing to help out wherever, however, and whenever necessary
  • Shares in Summit’s values and identity: deeply caring; ethical; accountable; accessible; expert; integrity
  • Commitment to providing the highest level of customer service and care
  • Strong attention to detail: analytical and fastidious
  • Availability for occasional work outside office hours
  • Ability to use desktop and/or laptop computers and talk on the phone

Tutors and Teachers

This work is challenging, fun, and rewarding.  As a Summit tutor you will help students reach their potential and open doors for them.  You will be making a true difference in the lives of the students and families you work with.

Summit Tutoring is the perfect part-time job for those who love connecting with children and teenagers, are passionate about education, and find true enjoyment in helping others.

Summit Tutoring can fit around your schedule, even if you have a full-time job, are busy with family commitments, or simply enjoy a schedule packed with hobbies.  Tutoring sessions are 90 minutes, occur mostly on weekday evenings or weekends, and can be scheduled directly between you and your students.

Summit staff will provide you with training, materials, and a constant support system, to ensure you are able to perform at your best.  We are here to help you with tutoring questions as well as any logistic concerns that arise.  We take care of client recruiting and billing and keep you informed of the latest news in the test prep world so that you are free to focus on what you do best:  tutoring.

If this sounds appealing to you and you meet the listed requirements, please visit our application page and submit an online application!

Requirements

  • Bachelor’s Degree or higher from a selective college or university
  • Ability to score at or above the 95th percentile on the SAT and/or ACT
  • Genuine interest in working with students
  • Means of transportation (i.e. Your own vehicle)
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